The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Are you an Australia company?
Yes we are. Jade Web Design & Hosting is 100% Australian owned and operated. We have...
Views: 1722
Are your servers Unix / Linux, or Windows NT?
All our servers are Linux based servers.
Views: 1547
Can I get extra bandwidth and space later if I need it?
Yes you can. You can either upgrade your account to one of our three regular account options. If...
Views: 1125
Can I host MP3s or movies on your servers?
Yes you can, but only if you are the legal owner or the material or you are licensed to...
Views: 1141
Do you backup my web site for me?
You are responsible for your backups and web content. We create our own weekly backups on the...
Views: 1662
Do you provide support for other languages?
Sorry we do not. We only support English as that is what we speak and write. Although you could...
Views: 1106
How long does it take to set up my account?
You account is set up automatically when you sign up for your web hosting and/or domain name....
Views: 1075
I have my web site hosted elsewhere. How do I move it to your servers?
Simply drop us an e-mail and we can discuss moving your site to our server. It is a fairly simple...
Views: 1339

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